Shipping Policy
Delivery Timeline
Dispatch
Packed and handed to Delhivery
1–2 business days
Metro Cities
Delhi, Mumbai, Bengaluru, Chennai, Hyderabad, Pune, Kolkata
3–5 business days
Rest of India
All serviceable pin codes
5–7 business days
Delivery times are counted from dispatch.
Shipping Charges
Notes
- ✦Tracking details are emailed to you on dispatch.
- ✦Timelines may vary during festive seasons.
- ✦Currently shipping within India only.
- ✦Arrived damaged? See our returns policy.
FAQ
Questions about shipping
We dispatch your order within 1–2 business days via Delhivery. After dispatch it usually reaches metro cities in 3–5 business days and the rest of India in 5–7 business days. Festive weeks can add a day or two.
Shipping is free on orders of ₹4,999 and above. Below ₹4,999 it is a flat ₹99, whether you pay online or by Cash on Delivery.
Yes, Cash on Delivery is available, and there is no extra COD fee. You pay the same total as a prepaid order. Please keep exact cash ready, as the courier may not carry change.
We email you the tracking details as soon as your order is dispatched. You can also check its status any time on our order-tracking page.
Send us photos within 48 hours of delivery on WhatsApp (+91 84471 88891) or at hello@umsang.com. We arrange a free pickup and give you a full refund or a replacement.